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At Logie Timber, we offer a seven-day money back guarantee from the date of delivery– no questions asked. However, if you have chosen to collect your order, the 7 days will begin from the day of order completion.

Even with the best products, equipment and quality control, timber can sometimes be temperamental. Therefore, our policy is to refund or replace any section of timber – bought or delivered by us within seven days – that doesn’t meet the necessary standard.

If you experience any issues or concerns beyond the seven-day policy period, do not hesitate to get in touch with our team, who will discuss the case in more detail in order to find a solution. 

At Logie Timber, we want your project to be the best it can be!